Support
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Common Questions
How do I download the app?
Paawrent for iPhone is coming soon to the App Store. An Android version on Google Play will follow.
Which cities do you serve?
Paawrent is launching in Bangkok.
How is payment handled?
After the provider accepts your booking, open it in the app to see how to pay: a PromptPay QR code (or the provider's bank account) and the amount. You pay the provider directly from your bank app; if no payment details show, ask the provider in chat. Paawrent doesn't collect or hold your money and adds no fee. Refunds are agreed between you and the provider — if the provider cancels a booking you've already paid for, they must refund you in full for what they cancelled.
How do I delete my account?
In the app, open the Profile tab, scroll to the bottom and tap Delete Account. On the provider side, the Profile tab has Delete Account too; a team member without a Profile tab first taps the switch-profile icon (⇄) at the top right and chooses My pets. No longer have the app? Email paawrent@gmail.com to request deletion.
How account deletion works →